Customer Testimonials

My 2006 had a failing hybrid battery. Although the car is older, it is a fabulous car and I didn’t feel I could purchase a used car of this quality for what it would cost for me to replace the battery. Miguel is the rep that helped me and he was great. He even took me back into the air-conditioned garage area to view my Prius When the battery was out and showed me the new one, etc. etc. It took four hours and I had to wait as I live 25 miles away and it all went so well I ... Read More

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Google - Jun 15, 2026

My 2006 had a failing hybrid battery. Although the car is older, it is a fabulous car and I didn’t feel I could purchase a used car of this quality for what it would cost for me to replace the battery. Miguel is the rep that helped me and he was great. He even took me back into the air-conditioned garage area to view my Prius When the battery was out and showed me the new one, etc. etc. It took four hours and I had to wait as I live 25 miles away and it all went so well I am so pleased.

Everyone was patient and helpful on getting the best deal would highly recommend United Toyota please buy locally

Great experience. Very helpful selling an amazing vehicle. Lifetime warranty on drivetrain is unreal.

Great experience start to finish. Told them how I wanted to spend and made it happen. Sales rep Alexis and finance rep Miguel made it happen. We'll done to the whole team and very friendly and helpful.

Great and fast service!!! And they didn’t waste my time when I told them exactly what I was looking for…

(Translated by Google) Very friendly and attentive staff from the moment you arrive, excellent!! (Original) Personal muy amable y atentos desde que llegas, excelente!!

Buying a car at United Toyota was a breeze! Our salesperson Alan Navarro was the best, he was friendly and knowledgeable, he didn’t try to upsell us and found exactly what we were looking for. He made sure to answer all of our questions, handled our concerns with care and went above and beyond to make sure we had a great deal and tied up any loose ends we were concerned about. I’d recommend United Toyota, and Alan, to anyone looking to buy a new or used car in the Valley!

My first experience at United Toyota Imperial was nothing but excellent. Nacho took care of my car in courteous, timely manner 👍🏼

I appreciate the effort that the staff put into make this car buying experience calm and easy and affordable. The staff understood my circumstances and needs and made me a suitable deal

I had an excellent experience buying my new truck last night at United Toyota. The sales person was knowledgeable, helpful, and made everything easy to understand. The overall atmosphere was welcoming and stress-free. A special thank you to Rosamaria in finance, She truly made the process seamless and was the highlight of my visit. Highly recommend!

It was an easy and great experience. Miguel was really friendly and patient.

I've been coming here for about 10 years now and they have been nothing but cordial, and extremely helpful in getting the best deals for a vehicle available. Their associates are amazing and we have always been blown away by how helpful they have been.

I called this dealer with a plan in place and made the trip to meet them. 3.5 hours drive and I am greeted and everything was very clear and straightforward. Leslie handled everything professionally and was knowledgeable of the vehicle I was purchasing. She heard what I said and got what I was looking for. They are a car dealership, so they'll do dealership things like offer services and price negotiations on trade ins, but they are significantly less pushy than other dealers. That gave me confidence in my purchase. Here is the thing, I came to the table prepared ... Read More

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Google - Apr 6, 2026

I called this dealer with a plan in place and made the trip to meet them. 3.5 hours drive and I am greeted and everything was very clear and straightforward. Leslie handled everything professionally and was knowledgeable of the vehicle I was purchasing. She heard what I said and got what I was looking for. They are a car dealership, so they'll do dealership things like offer services and price negotiations on trade ins, but they are significantly less pushy than other dealers. That gave me confidence in my purchase. Here is the thing, I came to the table prepared and knew what I wanted. Knee the value of my trade in and made my intentions and goals very clear from the beginning. I didnt get it done alwyite as fast as I pictured in my head, but they moved quickly and worked with me to find a mutual middle ground. They came to the table and delivered on the promise of no haggle. The staff clearly respected the owners of the dealership, which is always a plus. They helped us manage the kids to boot. Could not ask for a more honest experience. Thank you for seeing us on a holiday! (Coolest car dealer emblem around)

Blanca and Miguel were very helpful professional and welcoming. Thank you for my new tacoma!!!

Overall, I’d rate my experience with Toyota of El Centro a 3 out of 5. I ended up getting the truck I wanted, but the process and communication could have been much better. I initially reached out for a trade in quote and had very little follow up. Compared to out of town dealerships, communication and effort just were not there. It was not until I met Jasmine at the fair that things started moving. She helped get the process going, but even then, follow up was delayed. At the dealership, the process took about five to six hours. Negotiations felt ... Read More

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Google - Mar 31, 2026

Overall, I’d rate my experience with Toyota of El Centro a 3 out of 5. I ended up getting the truck I wanted, but the process and communication could have been much better. I initially reached out for a trade in quote and had very little follow up. Compared to out of town dealerships, communication and effort just were not there. It was not until I met Jasmine at the fair that things started moving. She helped get the process going, but even then, follow up was delayed. At the dealership, the process took about five to six hours. Negotiations felt typical, starting low on my trade despite a higher initial quote. After going back and forth, they did come up significantly, but I felt like I had to push harder than expected. I was also on a time crunch, which did not help. Financing moved quickly, which can be good, but it felt rushed. The process was done in Spanish without asking my preference, which I should have spoken up about. A few details were not clearly explained before signing, which left me with some frustration afterward. Post sale support also fell short. I reached out about swapping or removing the running boards, and while they offered help, it came off more transactional than supportive, especially after just completing a deal with them. At the end of the day, I got the truck, but the experience did not match the level of service I have seen at other dealerships. My advice is to shop around, get quotes from other areas, and use that as leverage if you plan to buy local. Toyota of El Centro has the potential, but improving communication and customer care would go a long way.

Sales representative was very professional and curteous and helpful in the purchase of the car we bought

(Translated by Google) Excellent service, 10 out of 10 (Original) Excelente servicio 10 de 10

Javier and leslie took care of me and got me into a brand new tacoma , great customer service

The absolute best experience I’ve ever had buying a car. Straightforward good employees that make you feel like you’re at home rather than being haggled and finagled. First class all around.

Branden provided an exceptional purchasing experience. He was patient, knowledgeable, and attentive throughout the entire process of buying my Tacoma. I truly appreciated his professionalism and willingness to answer all of my questions. I would highly recommend this location to anyone seeking a smooth and positive vehicle-buying experience.

I usually hate going to the dealer. I hate the run around and the day that it usually takes. To My surprise the process was seamless, easy, fast. We went in and left with two vehicles in less than 3 hours. Very satisfied with their customer service.

I am extremely satisfied with the excellent customer service provided by Miguel Delgado, Javier Hernandez, Richard Perkins, and especially, Jorge, the Manager. I got an excellent deal with my trade in and the new vehicle I purchased. I will definitely recommend them to my friends and colleagues. Thank you and keep up the good work. 👍

The car sales team is incredibly attentive to your needs very caring, dedicated, and always there for you. Special thanks to Alizza Lopez for her time, patience, and outstanding support.

The whole staff was friendly Matthew and Richard were both great friendly and answered all my questions. The price was nice on my Tacoma very happy with the whole experience.

Best sales experience with a vehicle I've ever had! No pressure, none of the typical sales pitch. Got an excellent deal on my new vehicle, and got an excellent price on my trade. My salesperson Alexis was great throughout the whole day. Everyone I dealt with from Alexis, to Jose (used car manager), Miguel in finance, down to the GM Jorge were all proficient in their roles and very friendly. The hospitality extended to me during my day there was unlike anything I have ever experienced as a customer. Walked in dreading the typical buying experience and walked away ... Read More

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Google - Feb 9, 2026

Best sales experience with a vehicle I've ever had! No pressure, none of the typical sales pitch. Got an excellent deal on my new vehicle, and got an excellent price on my trade. My salesperson Alexis was great throughout the whole day. Everyone I dealt with from Alexis, to Jose (used car manager), Miguel in finance, down to the GM Jorge were all proficient in their roles and very friendly. The hospitality extended to me during my day there was unlike anything I have ever experienced as a customer. Walked in dreading the typical buying experience and walked away knowing this will be where Im going for all my future toyota needs. Used, new, service, anything, will be through them. I live in Yuma and specifically skipped any Yuma dealerships. Glad I checked out United Toyota, best car buying experience ever.

Super easy and quick to handle transaction over the phone. Wish every dealership was as easy to purchase from.

Our sales man John Mendez was very helpful, patient, and knowledgeable! I highly recommend going in and purchasing a vehicle with him! There was also a good variety of Toyotas to choose from on the lot.

Very good car dealer. Mr. Juan Guillen is an excellent car salesman. I got a New Toyota Tacoma . Negotiation was fast and easy . Thank you Juan.

Everyone at Toyota was amazing and helpful! I highly recommend them for your vehicle needs!!

Polite and easy to deal with

Easiest car buying experience of my life. I told Alex what I was looking for, what I was comfortable with and if it worked out great, if not no worries. He totally got it and in the end we got there!! Everyone interaction was great!

Excellent

To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional customer service I received from Branden Thompson during my recent vehicle purchase with your Toyota dealership. From start to finish, Branden made the entire process smooth, professional, and stress-free. He worked an excellent deal for me and handled almost everything virtually, which made the experience incredibly convenient. He was always responsive, patient, and thorough in answering all of my questions no matter how many I had and made sure I fully understood every step before finalizing the contract. Branden went above and beyond by ... Read More

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Google - Jan 10, 2026

To Whom It May Concern, I am writing to express my sincere appreciation for the exceptional customer service I received from Branden Thompson during my recent vehicle purchase with your Toyota dealership. From start to finish, Branden made the entire process smooth, professional, and stress-free. He worked an excellent deal for me and handled almost everything virtually, which made the experience incredibly convenient. He was always responsive, patient, and thorough in answering all of my questions no matter how many I had and made sure I fully understood every step before finalizing the contract. Branden went above and beyond by even meeting with me in person to finalize everything seamlessly, ensuring there were no loose ends. As an added thoughtful touch, he had the car washed and ready for us, which truly reflects his attention to detail and pride in his work. His positive attitude, strong work ethic, and genuine commitment to customer satisfaction truly set him apart. Branden is amazing, and his professionalism and dedication made this a standout experience. I would highly recommend him to anyone looking to make a new vehicle investment. Thank you for having such a hardworking and outstanding representative on your team. Sincerely, Paula Dubrovich

(Translated by Google) Very nice service from everyone, (Original) Muy bonita atención de todos,

I had a great experience purchasing my vehicle thanks to Mr. Thompson. He worked with us to give us a great price and created a very professional yet friendly atmosphere throughout the process. He was extremely knowledgeable about both the vehicle and the dealership, and you could really feel his background and experience. He took the time to make sure the car was truly a good fit for me, which I really appreciated. Overall, an excellent buying experience.

We had a great experience buying our most recent car. No pressure, Camila provided us with exactly what we were looking for, and the whole experience was provided by women. We've never bought a car from a woman before and we are in our mid 50s. Camila was also an excellent communicator. Quick to respond to our phone calls and questions.

From the first call I made to sales to the closing of the purchase of my new Toyota RAV4, they were professional and I didn’t feel I was being pressured. Leslie Ceballos was the sales representative that helped me thru the process. She was outstanding and very knowledgeable. Rosa Maria was the finance representative and she really did an outstanding job, as a Marine Veteran those two wonderful ladies took care of me and made sure they took care of my needs.

Excellent customer service sales person Miguel Delgado and Richard work with me perfectly to make this deal happen. Very happy.

Our experience at United Toyota was the best experience we have ever had in purchasing a new vehicle. Our salesperson Matthew Ochoa was friendly and knowledgeable in all of the Toyota products. He helped us to negotiate a deal we were very happy with and even traveled to find the exact vehicle we wanted and delivered it to us all in the same day! I would definitely recommend United Toyota to anyone looking to purchase a new or used vehicle!

Really liked the way they attended me very nice people and I really did get a good deal on my truck

My experience was great, Branden it's very good helpers

Thank you Jasmine and Rosa, and the rest of the Toyota crew, felt welcomed and cared for.

Brandon was very helpful and was able to get a great deal on the truck I have been wanting for a while now thank you again Brandon and Arturo

My servicing agent was very pleasant and very attentive to my needs had a couple of campaigns that need to be done As well as my second maintenance service. Nathan was terrific.

My experience was great! Hugo was the person who helped me out and he was very helpful. Great guy and very respectful! The sales manager did great as well got me a great deal. I would highly recommend anyone in the market for a new vehicle to give Toyota a shot!

I’m 66 years old I’ve bought 15 vehicles in my day. This is the best I’ve been treated buying a vehicle in my life. Miguel his big boss the financial guy parts guy. All great. Anyone in Imperial valley should buy your next vehicle there.

(Translated by Google) Excellent service, fast and very friendly (Original) Muy buen servicio, rapido y muy amables

Good service. A bit expensive

Amazing service and experience with Leslie C. She was very kind and welcoming and made this semi stressful experience extremely enjoyable and light! Me and my fiancée are extremely grateful to have had such an amazing saleswoman helping us find the perfect car! We will definitely be back!!

I have had the best experience I’ve ever had buying a new vehicle. They went way above and beyond to help me get the right vehicle at the right price. I am so pleased with everyone who helped me. I highly recommend you go there for your next vehicle. There the best.

Toyota es toyota

Got my 2019 RAV4 XLE with them, Richard is such a wonderful person, made the whole process easy for us, showed us all our options, and made the whole experience less stressful. The finance team also explained everything thoroughly and helped us understand everything we were signing.

Did an amazing job and very good at explaining for us before having to sign everything! The team did an amazing job with us and we really appreciate it

Toyota Tacoma 2025!!

This is one of the best dealerships I’ve ever been to. Their customer service is awesome. The manager Jose Nolasco helped my wife and I buy our first Toyota and has continued helping us whenever issues arise.

I went in for routine oil change and ended buying a truck. Treated very nicely and very well.

Everyone was courteous and respectful! They were very professional and made sure that everything that I needed was done to my satisfaction!

(Translated by Google) Excellent service. The entire staff was very friendly. (Original) Exelente servicio. Muy amables, todo el personal

I am very happy with the entire deal. We were there a total of 2 hours which is 2 hours less than we spent at dealerships in the past locally in San Diego. Everyone was helpful and there were NO hard sales tactics. My daughter will be looking for a replacement Rav4 in about 8 months and I will contact John or Carlos at that time to see if they have a Rav4 that will work for her. Her 2019 Rav4 currently has 148k miles and has been a great, reliable vehicle because she has all of the maintenance done on time. She bought ... Read More

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Google - Jun 28, 2025

I am very happy with the entire deal. We were there a total of 2 hours which is 2 hours less than we spent at dealerships in the past locally in San Diego. Everyone was helpful and there were NO hard sales tactics. My daughter will be looking for a replacement Rav4 in about 8 months and I will contact John or Carlos at that time to see if they have a Rav4 that will work for her. Her 2019 Rav4 currently has 148k miles and has been a great, reliable vehicle because she has all of the maintenance done on time. She bought it new and her mileage is 90% freeway so 148k is just breaking it in....

(Translated by Google) Very good service and speed. Exactly what I was looking for in a car. Thanks to Miguel Espinoza. (Original) Muy buena atención y rapidez. Justo lo que buscaba de carro. Gracias a Miguel espinoza

Excelent customer service

Great customer service and very knowledgeable staff, from the sales team to the finance team, was a very pleasant experience.